Telephone service

Telephone service

You c an be reached when you want to be without having to answer the phone in person.

What is a telephone service?

A telephone service, also known as a telephone secretary or telephone service, answers your calls on your behalf. A very simple call answering, you could say. You will receive your individual phone number and just have to set up a forwarding. For example, your customer's call comes into your office or on your cell phone. If you are not available, call forwarding connects your caller to this telephone service and call acceptance is secured.

What are you offered?

Calls from your customers are always answered in a friendly manner in your name and processed as agreed. The core content or agreed upon wishes of the call will be forwarded to you, recorded via email, SMS or directly as a calendar entry. If requested, callback appointments can be arranged directly. Also for consumers who simply want to switch off.

What do you have of it?

Increase your accessibility! Increase in customer satisfaction! You don't have to worry about the phone! Your callers don’t get a call center feeling. This is particularly advantageous if a caller calls several times a day and does not have to explain themselves again and again. Your availability can be guaranteed from Monday to Friday; Saturdays, Sundays and public holidays can be arranged individually. Your customers can always reach someone and be looked after according to your instructions, even if you can't or don't want to answer the phone.
Interested in using this telephone service?
Customer Service: My phone service allows your business to offer customers professional and friendly customer service. When we answer calls, inquiries or general questions can be processed quickly. The phone is also busy when you are in mass, in the courtroom or at an outside meeting. After all, you can't spend the entire time on the phone during an important appointment. Time Saving: Phone service can save time for businesses that don't have enough employees to answer calls. By outsourcing call answering, you can still do everything that’s important to you. Trust: Dealing with your callers professionally and dealing with their concerns quickly can improve your company's reputation and promote customer loyalty. Because a potential customer might call you once or twice, if he doesn't reach you, he'll call your competition. There are a few reasons why you should use my phone service. The service can be used flexibly and calls are always accepted in the scheduled time. This service can be used during your peak hours or permanently, for example when you want to finish work. In addition to the agreed core time, an individual time can be agreed. Wuppertal, Leverkusen, Cologne, Haan, Hilden, Bergisch Land, Langenfeld, Solingen, Leichlingen, Velbert, Ratingen, Mettmann, Remscheid, Oberhausen, Düsseldorf, Bochum, Essen, Hattingen
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